Our 14-Day Worry-Free Return Policy

 

We want you to feel completely confident about your Bridella purchase! If your accessory isn't perfect, you have 14 days from the delivery date to initiate a return. For a return to be accepted, Items must be unworn, undamaged, and in their original packaging.

 

To start your return:

To request a return, please sign in to your customer account where you can submit a return request directly. Simply click the link below to access your account:

Submit a Return Request ->

Alternatively, feel free to email support@bridella.shop and we are more than happy to assist!

 

Shipping Costs: Who Pays?

 

Reason for Return	Shipping Cost Responsibility
Change of Mind (e.g., color mismatch, size concern, simply changed your mind)	Customer pays for return shipping.
Quality Issue (e.g., defect, damage upon arrival, wrong item sent)	We pay for return shipping.

 

Shipped: What's After?

Once your item is received and passes inspection, we'll process your refund to your original payment method. Please allow up to 10 business days for the credit to appear. Original shipping fees are non-refundable.